Field Service Engineer
Key Responsibilities:
- Technical Troubleshooting: Diagnose, troubleshoot, and resolve technical issues with Zygo metrology instruments at customer sites, collaborating closely with the technical support and R&D teams to ensure rapid resolution.
- Preventive Maintenance: Perform regular preventive maintenance on Zygo equipment to maintain peak performance, accuracy, and reliability for customers.
- Customer Training & Support: Develop and conduct comprehensive training sessions for internal teams, distributors, and customers, empowering them to effectively use Zygo’s advanced metrology instruments.
- Installation & Setup: Plan and manage installations at customer sites, including setup and integration of Zygo solutions, while providing full support during and after installation.
- Quality Reporting & Continuous Improvement: Analyze recurring issues, report quality improvement opportunities, and identify both hardware and software enhancements to optimize Zygo product performance and customer satisfaction.
Requirements And Qualifications:
- Bachelor’s degree in mechanical or electrical engineering, or equivalent education and experience
- Minimum of 5 years of relevant professional experience, ideally within metrology or optics
- Fluency in both German and English, with excellent communication skills in each language
- Strong customer service orientation and aptitude for sales, with proven experience in customer-facing roles
- Willingness to travel internationally, with travel requirements exceeding 50% of the role
- Ability to thrive in a dynamic, evolving work environment and to remain composed under occasional high-pressure situations
Bring your passion, commitment, and curiosity to Zygo, where our values—curiosity, collaboration, persistence, confidence, problem-solving, and safety—guide every step of our journey. Grow with us as we work together to solve complex challenges, inspire confidence, and make our world a safer, better place.
Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success?
We welcome your unique perspective and invite you to join us!
https://www.linkedin.com/jobs/view/4151310487
- Technical Troubleshooting: Diagnose, troubleshoot, and resolve technical issues with Zygo metrology instruments at customer sites, collaborating closely with the technical support and R&D teams to ensure rapid resolution.
- Preventive Maintenance: Perform regular preventive maintenance on Zygo equipment to maintain peak performance, accuracy, and reliability for customers.
- Customer Training & Support: Develop and conduct comprehensive training sessions for internal teams, distributors, and customers, empowering them to effectively use Zygo’s advanced metrology instruments.
- Installation & Setup: Plan and manage installations at customer sites, including setup and integration of Zygo solutions, while providing full support during and after installation.
- Quality Reporting & Continuous Improvement: Analyze recurring issues, report quality improvement opportunities, and identify both hardware and software enhancements to optimize Zygo product performance and customer satisfaction.
Requirements And Qualifications:
- Bachelor’s degree in mechanical or electrical engineering, or equivalent education and experience
- Minimum of 5 years of relevant professional experience, ideally within metrology or optics
- Fluency in both German and English, with excellent communication skills in each language
- Strong customer service orientation and aptitude for sales, with proven experience in customer-facing roles
- Willingness to travel internationally, with travel requirements exceeding 50% of the role
- Ability to thrive in a dynamic, evolving work environment and to remain composed under occasional high-pressure situations
Bring your passion, commitment, and curiosity to Zygo, where our values—curiosity, collaboration, persistence, confidence, problem-solving, and safety—guide every step of our journey. Grow with us as we work together to solve complex challenges, inspire confidence, and make our world a safer, better place.
Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success?
We welcome your unique perspective and invite you to join us!
https://www.linkedin.com/jobs/view/4151310487
Ansprechpartner Messe
Jasmin Salimi
Hall 9 – 9501
